Tutorials

Learn the platform step by step

Short written guides for the flows you will use most. Each one follows the screens in the order you will see them.

Create your first voice agent

From a template to a saved agent with a voice, a language and a prompt you have tested.

  1. 1Open Agents Hub, choose the voice agent and pick whether it makes outbound calls or answers inbound calls, then start from a template or a blank prompt.
  2. 2Name the agent and fill the prompt sections: who it is, what it should achieve, the rules it must follow and how it closes the call.
  3. 3Choose the language, then audition voices with the play button and pick one.
  4. 4Add any custom variables you want to fill per contact, such as the caller's name, using the @ picker inside the prompt.
  5. 5Fields save when you leave them. Open the agent overview to review the configuration before you run a campaign.

Run an outbound campaign

Upload a contact file, map its columns, pick the calling window and start dialing.

Answer inbound calls on a phone number

Put an agent on a number from the pool or on a number from your own telephony account.

Give an agent a knowledge base

Upload documents, let training finish and attach the knowledge base to an agent or chatbot.

Launch a chatbot on your website and WhatsApp

Set up a chatbot, embed it on your site and connect the messaging channels.

Pick a plan and read the ledger

Choose a plan, top up credits and understand what each row of the ledger means.

Need a walkthrough with your own data?

Tell us what you are trying to set up and the team will get on a call with you.